Frequently Asked Questions | AI-Dispatcher

KI-Dispatcher is a program for planning drivers and vehicles in bus transport. You enter drivers, vehicles and trip plans, and the program calculates the monthly roster, checks that working-time and rest rules are respected and prepares travel orders. It runs on the dispatcher's Windows computer.

Request a free 30-minute demo on demo data or choose a plan in the Pricing section. After purchase you receive the installer and the user guide; we email the licence key once you send us the ID of your computer.

Windows 10 or Windows 11 (64-bit), about 1 GB of free disk space and a screen of at least 1366 × 768. One licence covers one computer. The internet is needed to download the installer, activate the licence and for the map view (Pro and Enterprise); the planning program itself also works offline.

Yes. KI-Dispatcher is a Windows program installed by running the installer (Setup.exe). It is not a web application or a cloud service. You activate the licence with a key you receive by email.

The subscription is monthly and depends on the plan: Lite €29, Pro €49 and Enterprise €99 per licence (one computer), exclusive of VAT. See the Pricing section on the home page for details.

The demo with demo data is free. You can cancel the subscription at any time, and a refund on request is possible within the first 14 days of the first payment.

Your data (drivers, vehicles, plans, rosters, travel orders) is stored on your computer, not on our servers. The program only runs with a valid licence key tied to your computer. We never see your card details: payment is handled by our payment partner Polar. The program does not make regular backups on its own, so we recommend copying the data folder to an external drive once a week (user guide, chapter 12).

On your computer, in the folder C:\ProgramData\DispOnEnt, separate from the program. Updating or uninstalling the program does not delete it.

Support is provided by email and through the contact form. Specific support levels can be agreed by contract.

Yes. With your purchase you receive the user guide (PDF) in Bosnian, German and English; it is also in the Docs folder inside the program folder. A short overview is on the Documentation page. Video tutorials are in preparation.