Privacy Policy | KI-Dispatcher

Last updated: February 1, 2024

1. Introduction

KI-Dispatcher is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data.

2. Data We Collect

2.1. Basic Data

First and last name
Contact information (email, phone)
Company name
Address

2.2. Usage Data

Access logs
Vehicle and driver data
Usage statistics
System logs

3. How We Use Your Data

We use your data for:

Providing and optimizing services
Communication with you
Improving user experience
Technical support
Legal obligations

4. Data Protection

We have implemented the following protection measures:

Data encryption at rest and in transit
Access control and authentication
Regular backups
Threat monitoring and detection

5. GDPR-oriented data processing

As a user, you have the right to:

Access your data
Correct inaccurate data
Request deletion of data
Restrict data processing
Transfer data to another service provider

To exercise your rights, please contact us by email: support@ki-dispatcher.pro. We will process your request within 30 days.

6. Data Retention

We retain your data:

During the subscription period
For an additional 12 months after expiration (for backup)
According to legal obligations

7. Cookies

We use cookies for:

User authentication
Storing preferences
Usage analytics

For more information about managing cookies, visit your browser settings or contact us at: support@ki-dispatcher.pro.

Processing of Payment Data

When you buy a subscription, the payment is processed by our payment partner Polar (Merchant of Record) together with the payment provider Stripe. You enter your card details directly with them; we neither see nor store them. We only receive the information needed for licensing and support, such as the email address, company name, chosen plan and subscription status.

8. Privacy Contact

For all privacy-related questions, please contact our Data Protection Officer:

Email: privacy@ki-dispatcher.pro